Privacy Policy

Last Updated: October 26, 2023

Dear Makers, Weavers, Knitters, and Creative Souls,

At BEKA Store (“we,” “us,” “our,” or “the Company”), operating from weavesupplyco.com, we understand that your creativity is personal and your trust is sacred. Just as you carefully select the finest bast fibers or the perfect crochet hook for your project, we are dedicated to handling your personal information with the same level of care, respect, and high standards. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make a purchase.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our Site.

1. Information We Collect

To provide you with a seamless and secure shopping experience, we collect information that you provide directly to us and data about your site usage.

• Personal Identification Information: This includes your name, shipping address, email address, and phone number that you provide during checkout or when creating an account.
• Payment Information: When you make a purchase, we collect payment information such as your credit/debit card details (Visa, MasterCard, JCB) or PayPal account information. Please note that we do not store your complete credit card information on our servers. This data is processed securely by our PCI-compliant payment partners.
• Technical and Usage Data: We automatically collect information about your device and how you interact with our Site, including your IP address, browser type, operating system, pages you viewed, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for loom parts, knitting yarn, crochet kits, and all other supplies.
• To communicate with you about your order, account, or any customer service inquiries.
• To improve our website, product offerings, and your overall shopping experience.
• To send you marketing communications (if you have opted in) about new products, offers, and creative inspiration, which you can unsubscribe from at any time.
• To prevent fraud and enhance the security of our Site.

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal information to third parties. We may share your data with trusted service providers only to the extent necessary to operate our business and serve you:

• Payment Processors: To securely process your transactions.
• Shipping Partners: Such as postal carriers and logistics companies, to deliver your orders worldwide (where shipping is permitted).
• Service Providers: Companies that provide services on our behalf, like website hosting, analytics, and marketing (under strict confidentiality agreements).
• Legal Obligation: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of BEKA Store, our customers, or others.

4. Data Storage and Security

Your security is our non-negotiable priority. We are based in the United States, and your information may be stored and processed in our facilities there. We implement a variety of industry-standard security measures to maintain the safety of your personal information:

• All transactions are processed through a secure gateway provider and are not stored or processed on our servers.
• We use SSL (Secure Sockets Layer) encryption technology to encrypt sensitive information (like credit card data) during transmission.
• Access to your personal information is restricted to authorized employees who need the information to perform a specific job (e.g., customer service or order fulfillment).

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

• The right to access and receive a copy of the personal information we hold about you.
• The right to correct or update inaccurate personal data.
• The right to request the deletion of your personal data.
• The right to opt-out of marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our Site uses “cookies” and similar tracking technologies to enhance your experience. Cookies are small files that a site transfers to your device’s hard drive through your web browser that enable the site’s systems to recognize your browser and remember certain information.

We use cookies to:

• Remember items in your shopping cart.
• Understand and save your site preferences for future visits.
• Compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.